NROC | From product to purpose

From product to purpose

Highlighting the mission in order to build a better brand

CHALLENGE

The NROC Project (NROC) is a national nonprofit that gives education leaders, teachers, and learners a voice in the production of digital content and software. Originally known as a “national repository of online courses,” the organization has received support from the Bill & Melinda Gates Foundation, the William and Flora Hewlett Foundation, and others to build award-winning online learning tools. NROC is especially unique because they receive membership fees from educational institutions that share in both the work and the rewards of these development efforts. In this way, institutions are able to guide the development of learning materials to their own high quality standards while gaining access to excellent resources at a fraction of the typical cost. 

When Blue Marble first started working with NROC in 2008, the organization was comprised of numerous passionate members, with groups and projects lacking one recognizable name. The groups were successful at securing grant funding and delivering quality work, yet it was difficult to gain recognition in a crowded marketplace. The lack of one consistent messaging strategy meant that staff, supporters, and the media could not easily describe the organization's activities. 

INSIGHT

Over its 10-year history, NROC grew from a static, “online repository” into an active community of education leaders. We began our work with an extensive research and discovery phase, where we gained an understanding of the founder's longer-term vision. With that perspective, we suggested modifications to streamline the language for the organization’s projects. While many of these projects were complex, we realized the need for clear, concise names and consistent themes to address a diverse, national audience. This has been a multi-year process, and we are proud to say that due to the persistence and determination of everyone involved, NROC is increasingly gaining recognition for their valuable and innovative work.

 

RESULTS

Taking marketing to the next level

  • NROC began referring to itself as "The NROC Project" to change the focus to the active and participatory nature of the work while retaining their history. 

  • The visual identity has become more modern and professional, with an evolving suite of print and digital collateral to clearly articulate the mission, values, and offering.

  • Various elements of NROC's customer/member experience are now better aligned with the overall organization's identity.

  • NROC has a style guide and templates that staff can use to unify ongoing communications.

  • NROC hired a dedicated marketing director, who has brought decades of experience in corporate marketing and collaborated closely with Blue Marble. 

 

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CLIENT

The NROC Project

SERVICES

Communication strategy

User experience design

Brand and message development

Multimedia campaigns

Website design and development

Print and digital publication

Training and ongoing support

FOCUS

Education


“I think of Blue Marble as part of our team. Without their vision and creativity we would not have a fraction of the success we have enjoyed. Blue Marble took the time to understand the students and instructors that we serve, as well as the challenges we face. They committed creatively and emotionally to both our business success and our mission success.”

– Gary Lopez, Ph.D, Founder and CEO, The NROC Project